A client portal is a hub for communcations between clients and advisors. All communications are in one simple place, avoiding missed calls, emails or letters.
Client portals offer clients better access to portfolio information and allow them to manage their own investments, reducing low value calls and inquiries into your advisors.
A client portal can free advisors from many of the tedious and time consuming client administration tasks. This is time that can be better spent dealing with more clients’ needs.
The costs of paper reporting to clients shouldn’t be underestimated. Providing online account access through a client portal reduces the costs of printing, organising and storing vast amounts of paper copies.
The automated workflows behind your client portal will vastly reduce administration and manual processes, boosting efficiencies.
By simplifying client and advisor interactions, a client portal provides greater visibility on your decisions, allowing you to service your clients faster.
An online portfolio portal is a great way to help younger family members learn about wealth management through a medium that they're comfortable with.
The next generation will be more likely to engage with a service and relationship that they can connect with through their mobile devices.
A client portal creates opportunities for richer communcations and more valuable services to be delivered to clients. Both are effective ways to drive referrals.
Client portals allow clients to view and review their assets in real time. This can only make you more prominent in their thoughts and conversations with friends and colleagues.
Client onboarding is hugely simplified by a client portal. Capturing client information is simple and all of the necessary processes are automated. You can even choose to offer self-onboarding, with fully automated risk profiling and investment model proposals.
Because client portals pull a client's up-to-date information together from all necessary sources – including your CRM – you can save huge amounts of time when it comes to preparing for the client meetings or reviews, you can save huge amounts of time.